Teams at Sentry (sentry.com)

Support product management for personal lines: document and file products with state DOIs, build and implement underwriting rules in systems, coordinate rate/rule revisions, conduct product/system/competitor research, prepare performance reports, and collaborate with cross-functional business partners to introduce product changes and enter new markets.

Monitor brand mentions, sentiment, and conversations across social channels, forums, review sites, and search. Use social listening and reputation tools to detect risks, audit search results, suppress or address negative content, benchmark competitors, create dashboards and KPI reports, collaborate cross-functionally to escalate and resolve digital concerns, and refine social strategies to optimize reputation.

Conduct onsite facility risk assessments across property, liability, auto, and workers comp; advise underwriting; develop safety programs, training, and seminars; perform OSHA/site inspections; produce detailed reports and service proposals; manage a Michigan territory with significant travel.