Teams at Sentral

Leads the property Experience Team and delivers five-star guest and resident service. Responsibilities include organizing stays, greeting and assisting guests, coordinating events, managing guest communications, resolving booking and billing issues, overseeing housekeeping coordination, training staff on community systems, supporting hospitality technology implementations, developing SOPs, and collaborating with revenue management to maximize booking revenue.

Leads the property Experience Team and delivers five-star guest and resident service. Responsibilities include organizing stays, managing arrivals and departures, resolving guest and billing issues, coordinating events, training staff, overseeing housekeeping vendors, implementing hospitality technology, developing service procedures, and collaborating with revenue management to optimize bookings. The role is on-site and requires flexible evening and weekend availability.

Lease available homes, market the property, conduct tours, screen applicants, prepare leases, accept payments, maintain resident records, coordinate move-ins/outs, support guest check-ins, and uphold Fair Housing and company policies to minimize vacancy and maximize net rent.