Teams at Sentral

Provide five-star guest service at a property level by leading the Experience Team, coordinating guest communications and stays, managing onsite hospitality tech, overseeing events and housekeeping vendor relationships, resolving bookings/billing issues, and collaborating with revenue and operations teams to optimize the guest experience.

Lead onsite Experience Team to deliver five-star guest service, plan and run resident and guest events, manage guest communications and reservations, coordinate with housekeeping, revenue management, and technology teams, and resolve onsite issues to ensure excellent stays.

The Vice President of Operations leads community operations, ensuring financial goals and performance objectives are met across multiple locations. Responsibilities include overseeing teams, managing client relationships, and conducting financial analyses to drive profitability.