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The Sales Enablement Manager at Sendbird will develop and deliver training programs for the sales and customer success teams, enhancing their skills and effectiveness. Responsibilities include creating onboarding content, coordinating sales events, and identifying metrics to assess program impact.
The Global Head of Customer Success will lead a distributed team focused on maximizing customer value through adoption and engagement with Sendbird products. Responsibilities include strategy development, team management, renewal oversight, cross-functional collaboration, and monitoring customer health metrics. The role requires strong leadership, operational excellence, and a customer-centric approach, with the aim of enhancing customer experiences and advocating for their needs.
As a Sales Development Representative, you will engage with prospects, identify potential business opportunities, and build relationships to convert leads. You will manage sales activities using Salesforce, collaborate with marketing and sales teams, and meet performance metrics.