Teams at Senator John Heinz History Center

Supports the production of museum facility rental events, internal meetings, galas, weddings, and receptions. Responsibilities include event setup and teardown, vendor load-ins and load-outs, audiovisual and sound equipment operation, client and staff communication, customer service, safety compliance, and on-site event staff management. The role requires coordinating multiple tasks, solving problems under pressure, meeting deadlines, and working evenings and weekends.

Supports facility events through setup, execution, and restoration. Handles staging, tables, chairs, audiovisual equipment, sound, lighting, computers, cleanliness, safe loading and unloading, vendor access, and exhibit security and safety. Works under events management and sales teams. This casual union role requires evening and weekend availability, strong customer service, organization, communication, teamwork, and physical ability to lift, bend, walk, and stand extensively.

Manages visitor services and daily frontline operations across admissions, museum retail, e-commerce, café, membership, accessibility, visitor information, and the welcome center. Hires, trains, schedules, and supervises part-time associates; supports merchandising, inventory, wholesale fulfillment, POS troubleshooting, accounting, visitor concerns, and accessibility initiatives. Serves as site and division lead when needed, contributes to strategic projects, and ensures an exceptional visitor experience.