Teams at Semrush

Leads Semrush’s global Enterprise Customer Success organization, owning time-to-value, product adoption, customer health, retention, renewal readiness, executive engagement, and expansion partnership. Builds a consistent global operating model, strengthens cross-functional handoffs, improves value realization, develops managers and CSM talent, and partners with Sales, Product, Support, Professional Services, RevOps, and Adobe field teams to drive measurable enterprise customer outcomes.

Design and implement backend systems and APIs using Python and Go; build BigQuery and SQL data pipelines; develop web crawlers and ingestion workflows; deploy and operate Kubernetes applications; and improve reliability, observability, and performance. The role involves solving ambiguous problems, contributing to architecture and infrastructure decisions, reviewing code, and collaborating across teams to deliver enterprise business intelligence dashboards and client-specific features.

Develop data-intensive functionality for brand performance and SEO/ASO products, improve data quality, and transform research into production-ready solutions. Collaborate with backend engineers and product teams while applying Python, SQL, analytical reasoning, prompt engineering, and LLM-based workflows. The role also involves participating in research, technical events, and cross-team projects in an ambiguous, fast-changing product environment.