SEEK (seek.com) Benefits Overview

Designs and manages automated, multi-channel customer journeys across eight APAC markets using Salesforce Marketing Cloud. Responsibilities include journey monitoring, audience segmentation, personalization, performance analysis, optimization, lifecycle messaging, and resolving platform or data issues. The role translates customer insights and business requirements into journey plans while collaborating with product, commercial, operations, sales, and technical teams.

Leads design-technology initiatives that bring SEEK’s design system to life through high-fidelity prototypes, component and token development, Figma plugins, internal tools, automation, and AI-supported workflows. Partners with designers, engineers, researchers, and product stakeholders to improve accessibility, performance, handoff, and system-aligned product delivery. Mentors practitioners and evolves documentation and practices.

Own relationships, product adoption, and revenue growth for SEEK’s mid-market recruiter accounts across Queensland. Develop portfolio plans, deliver quarterly targets, lead consultative solution-selling strategies, gather customer and competitive insights, and collaborate with Product, Marketing, and other teams to address customer needs. The role requires strong account management, revenue growth, commercial, negotiation, stakeholder influence, recruitment industry, and digital product experience.