Teams at Security First Insurance

Provides hands-on help desk and technical support for workstations, software, phones, mobile devices, peripherals, and business systems. Installs and troubleshoots Windows devices, manages equipment inventory and deployments, assists with user accounts, access permissions, antivirus, backups, and server monitoring, and coordinates with vendors. The role also supports business continuity efforts, disaster recovery testing, and IT projects while delivering professional customer service.

Owns and grows strategic corporate and enterprise partnerships within a Florida property and casualty insurance environment. Develops partner business plans, monitors production and profitability metrics, identifies distribution opportunities, coordinates onboarding and initiatives, resolves escalated issues, and collaborates across sales, marketing, underwriting, product, operations, technology, and leadership. Represents the company at partner and industry events while ensuring activities align with regulatory, underwriting, and profitability objectives.

Leads the enterprise litigated claims program, overseeing litigation strategy, staff and outside counsel, legal resources, budgets, compliance, claim outcomes, and operational controls. Directs litigation leaders and attorneys, reviews high-risk matters, manages legal performance and costs, advises claims executives on exposure and strategy, and ensures timely handling of regulatory and litigation requirements. Requires Florida civil litigation and property and casualty claims experience, substantial legal leadership, and regular onsite work under a hybrid model.