SecureOps Benefits Overview

Investigate, triage, analyze, qualify, document, and escalate cybersecurity alerts in SIEM tools. Conduct log queries, follow up on incidents, write concise investigation reports, recommend process improvements, and support basic automation. The role operates within a 24/7 MSSP environment on rotating morning, afternoon, night, and weekend shifts, with training provided.

Perform advanced SIEM incident qualification and investigations beyond Level 1 scope, handle incident response and escalations, research and refine SIEM content, report findings to customers, update processes and documentation, and mentor Level 1 analysts.

Senior network security engineer responsible for designing, implementing and supporting network and security solutions. Acts as Level 3 escalation, mentors team members, participates in on-call and service restoration, and collaborates with project management to deliver client-facing architectures and deployments.