Teams at Sectigo

Provide inbound/outbound customer support via phone, email, and live chat; triage and resolve product, account, and technical inquiries; document cases in internal systems; escalate complex issues; collaborate with internal teams to meet SLAs and improve processes. Full-time in-office role in Chennai with shift work.

Backend-leaning senior full-stack engineer to design, implement, test, and operate features across backend, frontend, APIs, and databases. Lead service decomposition from Perl monolith into bounded services, improve CI/CD, observability, and operational tooling, and uphold TDD, security-by-default, and strong engineering practices.

Drive revenue by generating qualified opportunities through outbound prospecting, inbound lead follow-up, targeted email campaigns, cold calling, CRM management, product positioning, and event support to fuel account executive pipelines.