Jobs at Sectigo

Administer and enhance enterprise ERP platforms including NetSuite, Maxio, and Workday HCM. Gather and document business requirements, create process flows and use cases, coordinate development and UAT, resolve help desk issues, manage risks and project timelines, and provide end-user training. The role combines systems administration, business analysis, audit-compliant documentation, stakeholder communication, and ongoing support for system enhancements.

Leads Sectigo’s global demand generation strategy, owns marketing-sourced pipeline, and develops integrated campaigns across digital, field, partner, and lifecycle channels. The role defines account-based marketing strategy, aligns sales and marketing, manages automation and ABM technologies, tracks performance and budgets, drives customer expansion, and builds a high-performing demand generation team. It requires extensive B2B SaaS experience, strong analytical skills, and a record of scaling revenue-driven programs.

Develop and maintain automated and manual tests for web and REST API applications. Collaborate with engineering and product teams to identify risks, edge cases, and quality requirements. Integrate tests into CI/CD pipelines, execute functional and regression testing, document defects, and improve test coverage and reliability. The role also contributes to test strategies and promotes quality throughout the software development lifecycle.

Administer PostgreSQL and EDB databases across on-premises and GCP environments. Manage high availability, backups, recovery, replication, monitoring, security, performance, migrations, and consolidation. Build automation with Ansible, TPA, Git, and related tools. Create documentation, support incident and change processes, collaborate with engineering and security teams, and participate in production on-call rotations.

Leads the creation of Sectigo’s integration engineering organization in Chennai. Responsibilities include hiring and developing engineers, managing consultants and contractors, owning ServiceNow and PSA marketplace integrations, defining API and architectural patterns, and establishing scalable integration processes. The role requires daily use of AI-assisted engineering tools, collaboration with platform and product leadership, compliance with security standards, and overlap with U.S. working hours.

Drive enterprise sales across the Great Lakes territory by acquiring and expanding accounts, developing territory plans and pipelines, managing negotiations, forecasting accurately, and closing complex deals. Build relationships with VAR channel partners through training, account mapping, and co-selling. Present proposals to C-level stakeholders, exceed quotas, and maintain expertise in cybersecurity, certificate lifecycle management, IAM, endpoint management, and related technologies. This remote role is based in the Chicago region and requires travel exceeding 50%.

Provides advanced technical support for Sectigo customers, handling escalated Tier 1 issues through diagnosis, troubleshooting, resolution, and follow-up. Supports customers by phone, email, and chat; documents issues; manages multiple cases; escalates unresolved problems; contributes to the knowledge base; and collaborates with sales and internal teams. The role requires expertise in SSL/TLS, certificates, networking, operating systems, server troubleshooting, and information security products.

The Assistant Controller leads global accounting operations, month-end and year-end close, consolidations, financial reporting, technical accounting, revenue recognition, internal controls, audits, and compliance. The role manages accounting teams, supports acquisitions and entity restructuring, drives ERP and reporting automation, and partners with finance and business leaders to improve accuracy, efficiency, and decision-making across a global organization.

Performs revenue accounting across multiple entities and currencies, including billing validation, deferred revenue schedules, reconciliations, journal entries, variance analysis, and monthly close support. Reviews contracts and transactions under ASC 606 and U.S. GAAP, collaborates with cross-functional and international teams, investigates discrepancies, and improves accounting processes and reporting workflows.

Provide technical onboarding and implementation services for enterprise customers from proof of concept through production. Advise customers on Sectigo products, troubleshoot technical issues, manage multiple accounts and stakeholders, maintain ticket updates, and deliver strong customer communication. Contribute to onboarding process improvements, documentation, knowledge-base maintenance, and product readiness initiatives while managing competing priorities independently.

Generates qualified sales opportunities through outbound prospecting, inbound lead follow-up, cold calling, targeted email campaigns, and social outreach. The role researches prospects, maintains CRM data, qualifies meetings for account executives, supports marketing campaigns, learns and positions Sectigo products, and helps with events. This full-time hybrid position requires working from the Scottsdale, Arizona office at least four days per week.

Develop and maintain Java and Spring backend services, REST APIs, integrations, and platform functionality for a large-scale certificate lifecycle management platform. Collaborate with Product Management, QA, DevOps, and engineering teams while troubleshooting production issues and contributing to design reviews, testing, documentation, security, scalability, and continuous improvement.

Supports day-to-day Salesforce administration, user access, troubleshooting, configuration, reporting, dashboards, data quality, declarative automation, Sales Cloud, Service Cloud, and CPQ activities. Assists with testing, deployments, sandbox management, user acceptance testing, documentation, training, and release processes while collaborating with business analysts, administrators, developers, and global stakeholders.

Supports, designs, implements, and maintains enterprise network infrastructure across data centers, offices, cloud environments, and campuses. Responsibilities include network security, VPNs, routing, switching, wireless, monitoring, troubleshooting, capacity planning, compliance, documentation, automation, hardware installation, and on-call support. The role requires AWS networking expertise, experience with Juniper, Palo Alto, and Arista technologies, and frequent travel to data centers and other sites.

Provides technical support to customers and sales teams by researching, diagnosing, troubleshooting, and resolving issues through phone, email, and chat. Owns escalations, manages multiple cases against SLAs, documents incidents, contributes to the knowledge base, and maintains clear customer communications. Requires familiarity with networks, DNS, Active Directory, operating systems, web technologies, APIs, web servers, and SSL/TLS concepts. This is a full-time, in-office role in Chennai with rotational shifts, weekend or holiday coverage, and after-hours pager responsibilities.

Leads enterprise pre-sales engagements for post-quantum cryptography, certificate lifecycle management, private PKI, and machine identity security. Advises CISOs and technical stakeholders, conducts cryptographic assessments, designs solutions, delivers presentations and workshops, and leads proofs of concept and implementations. Supports proposals, RFPs, technical enablement, product feedback, partner initiatives, and customer adoption. Requires extensive PKI and enterprise security expertise, strong consulting and communication skills, and more than 35% travel.

Manage and improve Sectigo’s Salesforce environment supporting 300+ users globally. Responsibilities include Salesforce and CPQ administration, configuration, integrations, data governance, security, troubleshooting, reporting, audits, process improvement, UAT, documentation, training, and user adoption. The role collaborates with sales, marketing, support, product, legal, and finance teams while supporting CPQ implementations, price books, workflows, and quote processes.

Hands-on senior security engineer to deploy, configure, and operate enterprise and cloud security platforms (Palo Alto focus). Support SASE/Zero Trust, SOC monitoring, incident response, integrations (SIEM, CASB, MDR), cloud security, automation, and on-call 24x7 operations while maintaining documentation and compliance alignment.

Perform advanced penetration tests across web, API, mobile, network, and cloud environments; identify, exploit, validate vulnerabilities; produce detailed reports with remediation recommendations; collaborate with engineering to validate fixes; support incident response and after-hours testing; maintain alignment with industry standards and emerging threats.

The Technical Support Engineer I handles customer issues, troubleshoots technical problems, provides support via various communication methods, manages multiple tasks, and contributes to process documentation.