Jobs at Sectigo

Leads the creation of Sectigo’s integration engineering organization in Chennai. Responsibilities include hiring and developing engineers, managing consultants and contractors, owning ServiceNow and PSA marketplace integrations, defining API and architectural patterns, and establishing scalable integration processes. The role requires daily use of AI-assisted engineering tools, collaboration with platform and product leadership, compliance with security standards, and overlap with U.S. working hours.

Drive enterprise sales across the Great Lakes territory by acquiring and expanding accounts, developing territory plans and pipelines, managing negotiations, forecasting accurately, and closing complex deals. Build relationships with VAR channel partners through training, account mapping, and co-selling. Present proposals to C-level stakeholders, exceed quotas, and maintain expertise in cybersecurity, certificate lifecycle management, IAM, endpoint management, and related technologies. This remote role is based in the Chicago region and requires travel exceeding 50%.

Administer and enhance enterprise ERP platforms including NetSuite, Maxio, and Workday HCM. Gather and document business requirements, create process flows and use cases, coordinate development and UAT, resolve help desk issues, manage risks and project timelines, and provide end-user training. The role combines systems administration, business analysis, audit-compliant documentation, stakeholder communication, and ongoing support for system enhancements.

Provides advanced technical support for Sectigo customers, handling escalated Tier 1 issues through diagnosis, troubleshooting, resolution, and follow-up. Supports customers by phone, email, and chat; documents issues; manages multiple cases; escalates unresolved problems; contributes to the knowledge base; and collaborates with sales and internal teams. The role requires expertise in SSL/TLS, certificates, networking, operating systems, server troubleshooting, and information security products.

The Assistant Controller leads global accounting operations, month-end and year-end close, consolidations, financial reporting, technical accounting, revenue recognition, internal controls, audits, and compliance. The role manages accounting teams, supports acquisitions and entity restructuring, drives ERP and reporting automation, and partners with finance and business leaders to improve accuracy, efficiency, and decision-making across a global organization.

Manage PostgreSQL and EDB database services across on-premises and cloud environments. Responsibilities include high availability, backup and recovery, replication, monitoring, performance tuning, security, migrations, automation, documentation, incident response, and on-call support. The role requires extensive production PostgreSQL administration, strong Linux and cloud skills, infrastructure-as-code and version-control experience, and expertise with EFM, Barman, PEM, TPA, PgBouncer, and PostgreSQL recovery technologies.

Leads financial planning, budgeting, forecasting, reporting, business intelligence, and finance transformation. Develops financial models, executive dashboards, KPI frameworks, and variance analyses while improving data governance, automation, and AI-enabled forecasting. Partners with executives and departments on strategic decisions, business cases, M&A, and performance improvement. Builds and manages a high-performing FP&A and analytics team.

Performs revenue accounting across multiple entities and currencies, including billing validation, deferred revenue schedules, reconciliations, journal entries, variance analysis, and monthly close support. Reviews contracts and transactions under ASC 606 and U.S. GAAP, collaborates with cross-functional and international teams, investigates discrepancies, and improves accounting processes and reporting workflows.

Provides technical onboarding and implementation services for enterprise customers from proof of concept through production. Manages multiple customer accounts, translates technical needs into Sectigo solutions, troubleshoots implementation issues, and coordinates internal and external stakeholders. Maintains customer communications and ticket updates while contributing to onboarding process improvements, documentation, knowledge-base development, and readiness programs. The role is hybrid in London and requires expertise across PKI, certificate authorities, Windows, Linux, cloud, networking, and scripting.

Provide technical onboarding and implementation services for enterprise customers from proof of concept through production. Serve as a product subject matter expert, manage customer accounts, troubleshoot technical issues, communicate progress through ticketing systems, and coordinate internal and external stakeholders. The role also supports onboarding process improvements, knowledge-base maintenance, documentation, and cross-functional initiatives while managing multiple priorities independently.

Provide technical onboarding and implementation services for enterprise customers from proof of concept through production. Manage multiple customer accounts, provide Sectigo product expertise, resolve technical issues, maintain communication and ticket updates, and coordinate internal and external stakeholders. The role also contributes to onboarding process improvements, knowledge-base documentation, and readiness programs while supporting shared team goals.

Provide technical onboarding and implementation services for enterprise customers from proof of concept through production. Advise customers on Sectigo products, troubleshoot technical issues, manage multiple accounts and stakeholders, maintain ticket updates, and deliver strong customer communication. Contribute to onboarding process improvements, documentation, knowledge-base maintenance, and product readiness initiatives while managing competing priorities independently.

Generates qualified sales opportunities through outbound prospecting, inbound lead follow-up, cold calling, targeted email campaigns, and social outreach. The role researches prospects, maintains CRM data, qualifies meetings for account executives, supports marketing campaigns, learns and positions Sectigo products, and helps with events. This full-time hybrid position requires working from the Scottsdale, Arizona office at least four days per week.

Develop and maintain Java and Spring backend services, REST APIs, integrations, and platform functionality for a large-scale certificate lifecycle management platform. Collaborate with Product Management, QA, DevOps, and engineering teams while troubleshooting production issues and contributing to design reviews, testing, documentation, security, scalability, and continuous improvement.

Leads global technical support operations, managing 20+ team members across multiple channels. The role optimizes workflows, automation, tooling, analytics, capacity planning, and service-level performance. It owns executive business reviews, develops team performance frameworks, collaborates with Product, Engineering, Sales, and Customer Success, and ensures compliance with governance and security standards. The position also engages key customers, improves resolution and retention, and drives scalable service transformation.

Supports day-to-day Salesforce administration, user access, troubleshooting, configuration, reporting, dashboards, data quality, declarative automation, Sales Cloud, Service Cloud, and CPQ activities. Assists with testing, deployments, sandbox management, user acceptance testing, documentation, training, and release processes while collaborating with business analysts, administrators, developers, and global stakeholders.

Own demand-generation campaign execution by building Salesloft sequences, loading target lists, deploying rep cadences, monitoring adoption, and producing activity, coverage, and compliance reporting. Use AI tools to connect intent, account, content, and sequencing data while improving operational efficiency. Maintain scalable workflows and documentation, coordinate multiple pods across time zones, and support predictable outbound pipeline delivery.

Create motion graphics, videos, animated explainers, and static marketing assets for B2B cybersecurity and digital-trust campaigns. Collaborate with brand, demand generation, product marketing, web, and events teams to develop on-brand creative for digital channels, events, social media, webinars, and sales enablement. Manage multiple projects, maintain creative assets, adapt content across formats, and use performance data and feedback to improve results.

Supports, designs, implements, and maintains enterprise network infrastructure across data centers, offices, cloud environments, and campuses. Responsibilities include network security, VPNs, routing, switching, wireless, monitoring, troubleshooting, capacity planning, compliance, documentation, automation, hardware installation, and on-call support. The role requires AWS networking expertise, experience with Juniper, Palo Alto, and Arista technologies, and frequent travel to data centers and other sites.

Provides technical support to customers and sales teams by researching, diagnosing, troubleshooting, and resolving issues through phone, email, and chat. Owns escalations, manages multiple cases against SLAs, documents incidents, contributes to the knowledge base, and maintains clear customer communications. Requires familiarity with networks, DNS, Active Directory, operating systems, web technologies, APIs, web servers, and SSL/TLS concepts. This is a full-time, in-office role in Chennai with rotational shifts, weekend or holiday coverage, and after-hours pager responsibilities.