Jobs at Sectigo

Develop and maintain Java and Spring backend services, REST APIs, integrations, and platform functionality for a large-scale certificate lifecycle management platform. Collaborate with Product Management, QA, DevOps, and engineering teams while troubleshooting production issues and contributing to design reviews, testing, documentation, security, scalability, and continuous improvement.

Leads global technical support operations, managing 20+ team members across multiple channels. The role optimizes workflows, automation, tooling, analytics, capacity planning, and service-level performance. It owns executive business reviews, develops team performance frameworks, collaborates with Product, Engineering, Sales, and Customer Success, and ensures compliance with governance and security standards. The position also engages key customers, improves resolution and retention, and drives scalable service transformation.

Supports day-to-day Salesforce administration, user access, troubleshooting, configuration, reporting, dashboards, data quality, declarative automation, Sales Cloud, Service Cloud, and CPQ activities. Assists with testing, deployments, sandbox management, user acceptance testing, documentation, training, and release processes while collaborating with business analysts, administrators, developers, and global stakeholders.

Owns full-cycle enterprise sales across the Great Lakes region, including pipeline development, territory planning, negotiations, forecasting, quota attainment, and closing complex deals. Builds relationships with enterprise customers, C-level stakeholders, and value-added resellers through a channel-driven strategy. Delivers proposals and presentations, supports partner enablement, and maintains expertise in cybersecurity, certificate lifecycle management, IAM, and endpoint management. This is a remote Chicago-region role requiring travel exceeding 50%.

Develop and support backend services, UI applications, REST APIs, integrations, and automation using Java, Go, and related technologies. Troubleshoot customer and production issues, perform root-cause analysis, write tests and documentation, participate in code reviews, and make component-level design decisions. The role also involves Docker-based deployments, Linux and Windows scripting, monitoring production systems, and applying software security, cryptography, and PKI principles.

Own demand-generation campaign execution by building Salesloft sequences, loading target lists, deploying rep cadences, monitoring adoption, and producing activity, coverage, and compliance reporting. Use AI tools to connect intent, account, content, and sequencing data while improving operational efficiency. Maintain scalable workflows and documentation, coordinate multiple pods across time zones, and support predictable outbound pipeline delivery.

Manage PostgreSQL and EDB database services across on-premises and GCP environments. Responsibilities include high availability, backup and recovery, replication, monitoring, performance tuning, security, migrations, consolidation, automation, documentation, incident response, and on-call support. The role uses EFM, Barman, PEM, TPA, Ansible, Git, and cloud technologies while collaborating with DBAs, SRE, infrastructure, application, and security teams.

Create motion graphics, videos, animated explainers, and static marketing assets for B2B cybersecurity and digital-trust campaigns. Collaborate with brand, demand generation, product marketing, web, and events teams to develop on-brand creative for digital channels, events, social media, webinars, and sales enablement. Manage multiple projects, maintain creative assets, adapt content across formats, and use performance data and feedback to improve results.

Supports, designs, implements, and maintains enterprise network infrastructure across data centers, offices, cloud environments, and campuses. Responsibilities include network security, VPNs, routing, switching, wireless, monitoring, troubleshooting, capacity planning, compliance, documentation, automation, hardware installation, and on-call support. The role requires AWS networking expertise, experience with Juniper, Palo Alto, and Arista technologies, and frequent travel to data centers and other sites.

The Senior FP&A Manager leads financial planning, budgeting, forecasting, reporting, and decision support focused on topline performance. They partner with Sales and Marketing, analyze large datasets and SaaS metrics, build financial models, improve data and reporting processes, and provide strategic insights to executives, board members, and private equity sponsors. The role also supports competitive analysis, corporate finance initiatives, special projects, and M&A activities.

Provides technical support to customers and sales teams by researching, diagnosing, troubleshooting, and resolving issues through phone, email, and chat. Owns escalations, manages multiple cases against SLAs, documents incidents, contributes to the knowledge base, and maintains clear customer communications. Requires familiarity with networks, DNS, Active Directory, operating systems, web technologies, APIs, web servers, and SSL/TLS concepts. This is a full-time, in-office role in Chennai with rotational shifts, weekend or holiday coverage, and after-hours pager responsibilities.

Leads enterprise pre-sales engagements for post-quantum cryptography, certificate lifecycle management, private PKI, and machine identity security. Advises CISOs and technical stakeholders, conducts cryptographic assessments, designs solutions, delivers presentations and workshops, and leads proofs of concept and implementations. Supports proposals, RFPs, technical enablement, product feedback, partner initiatives, and customer adoption. Requires extensive PKI and enterprise security expertise, strong consulting and communication skills, and more than 35% travel.

Manage and improve Sectigo’s Salesforce environment supporting 300+ users globally. Responsibilities include Salesforce and CPQ administration, configuration, integrations, data governance, security, troubleshooting, reporting, audits, process improvement, UAT, documentation, training, and user adoption. The role collaborates with sales, marketing, support, product, legal, and finance teams while supporting CPQ implementations, price books, workflows, and quote processes.

Provide advanced escalation support for Sectigo customers: diagnose, troubleshoot, and resolve SSL/TLS and certificate lifecycle issues. Handle escalated tickets via phone, email, or chat, use ticketing systems, update knowledge base, coordinate internal escalations, and ensure customer satisfaction. Work onsite in Chennai with shift and after-hours pager responsibilities.

Provides operational and administrative support to Global Accounts Receivable and Collections by coordinating customer onboarding, purchase orders, vendor registrations, compliance documentation, payment readiness, and collections handoffs. Maintains trackers, customer documentation, vendor portals, standard operating procedures, and operational metrics. Coordinates with Billing, Sales, Legal, Tax, and Collections teams, resolves administrative blockers, follows up on outstanding requirements, and recommends process improvements to reduce payment delays.

Full-cycle enterprise sales role focused on SLED accounts in the Midwest. Build pipeline, develop territory plans, work through VAR channel partners, lead negotiations, forecast sales, deliver C-level presentations, and meet/exceed quotas. Maintain product and industry knowledge, collaborate cross-functionally, and travel extensively (>50%).

Sell Sectigo enterprise CLM and security solutions to Fortune 1000 accounts in assigned Ohio or Pennsylvania territory. Develop territory plans and pipelines, engage channel partners, lead complex negotiations, prepare proposals, maintain CRM and forecasts, and meet quota. Role requires heavy travel and cross-functional collaboration.

Sell Sectigos certificate lifecycle management solutions to Fortune 1000 accounts. Build territory plans and pipelines, manage channel partners, lead negotiations, prepare proposals, forecast sales, and meet revenue quotas while traveling frequently.

Full-cycle enterprise sales role focused on SLED accounts in the Midwest/Great Lakes. Build pipeline, manage VAR channel relationships, develop territory plans, deliver presentations to C-level stakeholders, negotiate and close deals, meet quotas, forecast accurately, and stay current on Sectigo products and industry trends. Frequent travel required.

Hands-on senior security engineer to deploy, configure, and operate enterprise and cloud security platforms (Palo Alto focus). Support SASE/Zero Trust, SOC monitoring, incident response, integrations (SIEM, CASB, MDR), cloud security, automation, and on-call 24x7 operations while maintaining documentation and compliance alignment.