Teams at Seacoast Bank

Build trusted customer relationships, assess financial needs, recommend and sell banking products, enroll customers in self-service tools, process accounts and transactions, maintain cash accuracy, follow AML/BSA and operational controls, support audits, and participate in community and networking events.

Creates and produces branded marketing assets across print, digital, web, email, social media, and multimedia channels. Develops campaign collateral, HTML/CSS email and web resources, marketing copy, and customer communications. Collaborates with stakeholders and vendors, maintains brand standards and asset libraries, manages multiple projects, troubleshoots production issues, and uses campaign metrics to improve creative performance.

Investigates and resolves banking fraud, identity theft, counterfeit, chargeback, and loss-prevention cases. Reviews fraud alerts, digital deposits, ATM activity, and charged-off accounts; coordinates with branches, management, law enforcement, and the U.S. Secret Service. Maintains case files, reports, and recovery tracking; supports regulatory compliance, employee training, security investigations, customer fraud concerns, and building access administration.