Teams at Scientific Safety Alliance

Supports Customer Success Managers by tracking certification reports, filing client records, maintaining HubSpot, NetSuite, SharePoint, and spreadsheet data, preparing recertification lists, drafting client communications, and handling routine customer requests. The role is hybrid in Virginia Beach and offers a progression toward managing customer accounts independently.

Prepares technical drawings, inspection reports, calculations, and engineering documentation from field data. Supports NDT and mechanical integrity inspections involving tanks, piping, chillers, heat exchangers, and industrial equipment. The role includes field inspection support, technical records, KPI tracking, client deliverables, and completion of company-required NDT training and certifications. Candidates need an engineering degree, strong analytical skills, Microsoft Office proficiency, English-Spanish bilingual communication, a driver’s license, and willingness to travel and work in office and industrial environments.

Lead day-to-day branch operations for a life-sciences field service company, managing customer success and technician teams. Oversee scheduling, dispatch, P&L, onboarding, compliance, and process improvement using lean methodologies. Drive technician utilization, customer retention, and develop playbooks, automation, and capacity planning to scale operations.