Teams at Scentbird

Analyzes user behavior, product features, experiments, conversion, subscriptions, churn, and customer lifetime value. Builds dashboards, reporting systems, analytical tools, and LLM-powered automation for Product teams. Conducts advanced A/B testing, causal inference, machine learning modeling, and ad hoc analysis to generate actionable recommendations. Partners cross-functionally to define metrics, communicate insights, and improve product decisions.

Own the subscription payments platform and optimize retries, dunning, authorization rates, gateway routing, failover, chargebacks, and involuntary churn recovery. Analyze payment data, define engineering requirements, monitor platform performance, and report outcomes to leadership. Partner cross-functionally with Finance, CX, CRM, Retention, and Engineering. The role requires deep payments and subscription expertise, hands-on billing and gateway configuration, BI analysis, experimentation rigor, and multi-country exposure.

Owns revenue, profitability, and growth across wholesale retail, Amazon, DTC e-commerce, international accounts, and media channels. Responsibilities include managing major retail relationships, negotiating pricing and promotions, overseeing Amazon operations and advertising, setting channel architecture, forecasting, budgeting, and leading channel P&L reporting. The role also manages brokers and agencies, coordinates with Operations and Supply Chain, expands distribution, and protects brand positioning across markets.