Teams at Scentbird

Own the subscription payments platform and optimize retries, dunning, authorization rates, gateway routing, failover, chargebacks, and involuntary churn recovery. Analyze payment data, define engineering requirements, monitor platform performance, and report outcomes to leadership. Partner cross-functionally with Finance, CX, CRM, Retention, and Engineering. The role requires deep payments and subscription expertise, hands-on billing and gateway configuration, BI analysis, experimentation rigor, and multi-country exposure.

Owns revenue, profitability, and growth across wholesale retail, Amazon, DTC e-commerce, international accounts, and media channels. Responsibilities include managing major retail relationships, negotiating pricing and promotions, overseeing Amazon operations and advertising, setting channel architecture, forecasting, budgeting, and leading channel P&L reporting. The role also manages brokers and agencies, coordinates with Operations and Supply Chain, expands distribution, and protects brand positioning across markets.

Lead product design initiatives for CRO and retention teams, covering research, UX, UI, wireframing, prototyping, usability testing, A/B testing, and design-system stewardship. Partner with product, engineering, marketing, copy, and creative teams to deliver conversion-focused experiences. Use AI tools for ideation, research synthesis, prototyping, design workflows, and design-to-code handoff while maintaining strong human judgment and craft.