Teams at SBS

Manages multiple marketing campaigns from planning through measurement, coordinating cross-functional teams, timelines, budgets, resources, risks, dependencies, and deliverables. Develops project plans and roadmaps, tracks costs and performance, maintains documentation, supports PMO methodology, and drives continuous improvement. Coordinates digital, social media, email, events, PR, and direct marketing initiatives while facilitating stakeholders, resolving issues, and managing change.

Lead end-to-end Microsoft Dynamics 365 CRM implementations, managing project plans, schedules, budgets, risks, stakeholders, vendors, testing, deployment, and change management to ensure delivery aligns with business objectives and drives user adoption.

Lead requirements gathering, map current and future business processes, document business/functional/technical requirements, perform fit-gap analysis, support Dynamics 365 configuration and testing, coordinate UAT, and support training and go-live to deliver Dynamics 365 CRM solutions.