Teams at SBR Management LLC

Serves as the first point of contact for guests and residents, managing check-ins, check-outs, reservations, payments, inquiries, communications, records, mail, and front desk operations. Handles customer complaints, collection calls, utility meter readings, office supplies, and coordination with maintenance personnel. Provides professional, courteous service while maintaining accurate documentation and confidentiality.

Provides front-desk service for resort guests and residents, managing check-ins, check-outs, reservations, calls, online inquiries, payments, records, communications, mail, and utility readings. The role resolves guest concerns, coordinates with maintenance, maintains confidential files, manages supplies, and supports smooth resort operations while delivering courteous customer service.

Supports daily HR operations including payroll, HRIS administration, onboarding, benefits, leave and workers’ compensation administration, employee records, compliance audits, and employee support. Maintains accurate personnel and benefits data, coordinates employee changes and notifications, monitors HR requests, tracks recurring responsibilities, and escalates complex matters to the HR Director.