Satmetrix

NICE Satmetrix is a global provider of customer experience management software. Our powerful yet cost-effective SaaS-based solutions drive customer retention, improve customer affinity and maximize positive word-of-mouth to deliver overall improvements in customer lifetime value. With more than 1,000 deployments in 40+ languages, NICE Satmetrix offers intuitive software, powerful data and analytics, and the necessary expertise to help accelerate customer experience program success. Satmetrix was acquired by NICE in July of 2017. We draw on the power of the extensive NICE product portfolio to deliver customer experience management and VOC capabilities available nowhere else.