Teams at Sasser, Inc.

Manages business-unit accounts receivable ledgers, reconciles balances with the general ledger, collects delinquent accounts, handles disputes, analyzes bad debt, monitors customer credit risk, prepares monthly and quarterly reports, supports bank reconciliations, and trains junior staff. The role focuses on improving cash flow, reducing past-due balances and DSO, and maintaining receivables quality targets.

Leads the customer relationship organization for a commercial truck rental business, driving retention, renewals, account growth, customer satisfaction, profitability, and fleet utilization. Builds scalable account management practices, coaches strategic customer and account managers, develops executive customer relationships, and partners cross-functionally with Sales, Operations, Fleet, Finance, Credit, and Marketing. Uses CRM, analytics, and performance metrics to identify risks, expansion opportunities, and strategic recommendations.

Leads regional sales and business development for a fleet management business, driving revenue growth, profitability, customer retention, market expansion, and pipeline performance. Manages, coaches, and develops geographically dispersed sales teams while establishing KPIs, forecasting processes, compensation strategies, and scalable sales operations. Collaborates with Finance, Operations, Marketing, HR, and senior leadership on pricing, cross-selling, customer strategies, and strategic growth initiatives. Represents the company at industry events and travels nationally up to 50% of the time.