Teams at San Francisco Compute Company

Own enterprise customer support for GPU and AI infrastructure. Triage compute, networking, scheduling, orchestration, performance, hardware, and facility issues using monitoring tools. Respond to incidents, coordinate escalations with engineering and vendors, communicate clearly under pressure, and improve runbooks, SOPs, knowledge bases, and support processes. Participate in 24/7 shift coverage, including occasional after-hours, weekend, and holiday incident support.

Own full-cycle recruiting for technical and non-technical roles while personally managing requisitions, sourcing, screening, interviewing, and closing candidates. Build scalable recruiting processes, interview structures, reporting, candidate experience, talent branding, and agency partnerships. Own the Ashby recruiting stack, use data to improve hiring outcomes, and eventually build and manage a talent team as hiring volume increases.

Own end-to-end deployment of signed compute partnerships, coordinating Engineering, GTM, customers, and providers through contract handoff, site readiness, hardware delivery, rack-and-stack, cluster bring-up, validation, and go-live. Manage concurrent GPU deployments, define milestones and acceptance criteria, track blockers, report status, and reconcile Bills of Materials against contracted technical specifications.