Jobs at San Diego Theatres, Inc.

Sells tickets and assists patrons at Civic Theatre and Balboa Theatre ticket offices. Responsibilities include recommending and processing ticket purchases, handling subscription exchanges, processing cash and card payments, balancing shift reports, and fulfilling special ticket orders. The role requires professional communication, customer service, basic math, computer proficiency, flexibility for evening, weekend, daytime, and holiday shifts, and the ability to work across ticket office locations.

Provides front-of-house guest services at theater events, including ticket scanning, directions, seating assistance, coat checking, binocular rentals, and assisted listening device distribution. Operates scanners and POS equipment, collects guest information, monitors safety, supports accessibility needs, manages lost and found items, and follows venue evacuation procedures. Requires varied event-shift availability, strong customer service, communication, attention to detail, composure, and the ability to stand and work in busy environments.

Performs daily and monthly accounting activities across accounts payable, accounts receivable, payroll, general ledger, banking, reconciliations, and audits. Enters invoices, manages vendor files and purchase orders, supports biweekly payroll and related compliance reporting, prepares event and third-party invoices, records payments, and follows up on customer balances. Maintains financial documentation, resolves discrepancies, communicates with departments, and works independently under established guidelines.