Teams at Salmon Group

Oversees branch account services, including customer onboarding, account opening and maintenance, KYC/CDD/EDD, customer inquiries, debit card handling, records management, and complaint resolution. Serves as an escalation resource for complex transactions, supports quality assurance, regulatory compliance, operational controls, audits, shift continuity, and process improvement. Provides coaching to junior staff and ensures adherence to banking regulations, internal policies, and risk-management requirements.

Conducts end-to-end fraud investigations, including case intake, evidence gathering, digital evidence analysis, surveillance, and risk assessment. Supports forensic analysts, litigation, prosecution, and fraud-prevention programs. Coordinates with internal departments on risk mitigation, manages mystery shopping activities, and handles covert and overt investigations across varying risk levels.

Prepare accounting deliverables, bank reconciliations, fixed asset accounting, monthly close activities, financial statements, ledger reconciliations, audit support, and regulatory compliance. Participate in system implementations and UAT, support treasury and cash flow operations, and improve financial reporting processes while maintaining accurate financial data.