Teams at Salient

Coordinates recruiting interviews, candidate experiences, onboarding and offboarding, employee communications, People Operations questions, events, and day-to-day office management. Maintains employee resources, organizes supplies and inventory, supports access and equipment setup, and helps create a welcoming in-person workplace. The role requires strong organization, communication, initiative, attention to detail, and comfort working in a fast-paced office environment.

Own telephony deliverability for high-volume outbound calls, including number reputation, connect-rate optimization, spam-label remediation, carrier relationships, routing, provisioning, and call quality. Build dashboards, alerts, runbooks, and customer reporting; test telephony changes through recordings and callbacks; and advise lenders on dialer configuration. Collaborate with engineers, customer success, legal, carriers, and financial-services customers.

Own and scale Salient’s production telephony platform, including SIP infrastructure, Asterisk, call servers, audio and dialing layers, Kubernetes deployments, observability, security, and customer integrations. Responsibilities include completing migration work, ensuring reliability, supporting zero-downtime deployments, capacity planning for high call volumes, implementing failover and self-recovery, integrating SIP trunks and contact-center platforms, and developing self-service configuration tools. The role requires deep SIP, SDP, RTP, networking, real-time media, and production operations expertise.