Teams at Sago

Design, build, and maintain scalable ETL and ELT pipelines, data transformations, and analytics-ready datasets. Integrate data from databases, APIs, files, SharePoint, and cloud storage. Implement quality checks, monitoring, logging, alerts, and production troubleshooting. Optimize processing performance, cost, and reliability while documenting data mappings and operational procedures. Collaborate with BI analysts, application teams, and stakeholders to deliver dependable data solutions.

Provide technical support for hardware, software, and network issues both remotely and in person. Support Microsoft 365 apps, manage user accounts via Active Directory and Azure AD, configure and maintain endpoints and peripherals, assist with VPN and email, document incidents in a ticketing system, and participate in rotating weekend on-call shifts.

Supports human participant UX research studies by coordinating participant activities, preparing study environments and materials, operating and troubleshooting research equipment, collecting and validating data, maintaining study records, and performing quality checks. The role also assists with lab operations, inventory tracking, protocol adherence, participant care, issue escalation, and continuous process improvement.