Teams at Sagility

Coordinates logistics, fleet vehicles, third-party transport partners, business travel, hotel bookings, and asset deployment or retrieval. Manages travel desk activities, payments, quotations, visa-related coordination, and guest travel support. Monitors fleet operations, drivers, repairs, maintenance, utilization, costs, and service quality. Prepares operational and cost reports, addresses service concerns, and participates in business continuity planning activities.

Processes healthcare claims, handles inbound and outbound calls, resolves customer issues, updates records, and maintains client satisfaction according to quality, turnaround-time, and SLA standards. The role requires analyzing and adjusting claims, applying policies, escalating complex issues, and mentoring new team members. Strong communication, customer interaction, Excel, reasoning, and healthcare revenue-cycle knowledge are required.

Leads clinical healthcare operations supporting claims, calls, projects, and complex case resolution. Maintains service-level, quality, audit, productivity, and turnaround-time standards while coaching employees, mentoring new team members, improving processes, managing metrics, and serving as a subject matter expert. The role also supports client satisfaction, reporting, financial analysis, budgeting, conflict resolution, and cross-functional continuous improvement initiatives.