Teams at Sage Solutions Group

Lead and develop a customer success team to drive retention, satisfaction, and operational excellence. Oversee daily operations, set and monitor KPIs, coach and train staff, manage escalations, analyze customer data, collaborate cross-functionally, and ensure consistent documentation and CRM usage. Support payments, loyalty program setup, collections, and cross-selling while maintaining high morale and onsite presence.

Develops and sells managed print and document lifecycle solutions to enterprise accounts. Responsibilities include prospecting, generating business opportunities, exceeding sales goals, managing customer relationships, conducting customer business reviews, retaining clients, identifying market and product trends, and managing the sales pipeline in Salesforce Lightning. The role requires outside B2B sales, production print or technology sales knowledge, strong communication and administration skills, and familiarity with the St. Louis market.

Hunt and close net-new B2B business within an assigned territory selling managed print services, hardware, workflow and document lifecycle solutions. Conduct 100–150 weekly outside activities to build pipeline, engage IT/finance/operations decision makers, manage opportunities in CRM, and meet revenue targets. Hybrid role with two days per week in Oak Park, MI; contribute to team culture and professional development.