Teams at Safety National

Supports policy administration systems and related business applications by assisting with technical support, executing User Acceptance Testing, documenting processes, maintaining knowledge resources, and tracking system issues. Acts as a liaison between business users and Information Technology, contributes to continuous improvement, and manages multiple priorities while delivering professional customer service. The hybrid role requires at least three days weekly in the St. Louis corporate office.

Leads regional Workers’ Compensation claims operations, overseeing complex claims, reserves, settlements, litigation, medical exposure, and third-party administrators. Manages and develops Claims Managers and Analysts, audits claim handling and TPA performance, assigns claims, conducts appraisals, and trains staff. Partners with Underwriting, Medical Management, vendors, and counsel to achieve effective outcomes and ensure procedural compliance. The role is hybrid in St. Louis and may require travel for claims and TPA audits.

The EDI Operations Specialist ensures the accuracy of EDI data, analyzes claims data, resolves issues, and supports continuous improvement initiatives.