Teams at Safety National

Manage a portfolio of complex, high-exposure commercial liability claims, including coverage evaluation, reserving, litigation strategy, settlement negotiations, and resolution planning. Oversee third-party administrators and defense counsel, monitor performance and compliance, collaborate with underwriting, actuarial, legal, brokers, and policyholders, and communicate claim trends and financial exposures to leadership. Provide technical guidance, improve claims processes, and maintain effective stakeholder relationships.

Supports prospective and renewal insurance accounts throughout the policy life cycle. Responsibilities include submission setup, account analysis, reporting, tracking written business, monitoring system issues, testing resolutions, obtaining information for policy issuance, and communicating with internal and external customers. The role requires managing shifting priorities, meeting time-sensitive deadlines, navigating business systems, and working a hybrid schedule with at least three days weekly in the St. Louis office.

The Revenue Optimization Manager analyzes revenue metrics, forecasts, pipelines, and productivity trends to identify growth opportunities. The role develops dashboards, reports, forecasting models, and strategic recommendations using Excel, Salesforce, Power BI, and other tools. Responsibilities include maintaining CRM data quality, coordinating system enhancements and automation, supporting revenue goals, evaluating territories, delivering Salesforce training, and presenting insights to leadership. The position requires collaboration across revenue, broker relations, analytics, and technology teams, with occasional overnight travel to regional offices.