Safeguard Global Benefits Overview

Manage end-to-end HR services for clients and workers in Turkey and Bulgaria, including onboarding, contracts, transfers, performance matters, offboarding, employment-law guidance, benefits, and compliance. Partner with payroll, sales, client success, and global teams to deliver timely, high-quality service. Independently resolve HR matters, maintain SLA adherence, identify process improvements, and strengthen client and worker relationships.

Conduct high-volume outbound prospecting through calls, email, and social channels to identify target accounts, engage senior decision-makers, qualify business needs, and generate meetings and pipeline. Research market signals, maintain accurate prospect data in Salesforce, collaborate with sales leadership, improve outbound processes, and support opportunities targeting US buyers while working US Eastern hours from Sandton.

Leads the Connected Experience product area across shared platform surfaces, integrations, access, knowledge, and shared standards. Owns strategy, prioritization, roadmaps, delivery, customer insight, product performance, compliance requirements, and commercial outcomes. Manages and develops product managers, partners with engineering, design, sales, marketing, finance, legal, and customer success, and influences teams outside the reporting line. The role also drives platform adoption, cross-selling opportunities, AI adoption, and product-led growth.