Teams at Saddle Creek Logistics Services

Coordinates inbound and outbound truck shipments, schedules carriers through TMS, manages bills of lading and shipping documentation, and serves as the primary contact for drivers and carriers. Supports warehouse operations by waving orders, documenting returns, checking in carriers, generating reports and labels, verifying receiving accuracy, ordering supplies, and assisting leads. Requires strong communication, organization, problem-solving, recordkeeping, and Microsoft Suite skills in office and warehouse environments.

Provides professional client support by answering questions, resolving issues, coordinating enhancements and projects, tracking tickets, maintaining service reports, and communicating status updates. Acts as a liaison among clients, warehouse operations, retailers, carriers, and vendors. Supports CRM ticket management, parcel requests, client meetings, implementations, process improvements, and warehouse system navigation.

Provides professional client support for logistics operations by answering questions, resolving issues, tracking requests, coordinating enhancements, maintaining service reports, managing CRM tickets, and communicating with clients, retailers, vendors, carriers, and internal warehouse teams. The role supports client implementations, participates in meetings, identifies process improvements, and navigates warehouse systems. Requires a high school diploma, at least six months of customer service experience, strong communication and problem-solving skills, and preferably WMS and Microsoft Office experience.