Teams at Sabio

Design, build, test, deploy and optimize conversational AI for contact centers. Create intents, dialogue flows, prompts and linguistic resources; train and evaluate NLU/LLM, ASR/TTS components; ensure GDPR and Responsible AI compliance; support CI/CD, monitoring, and cross-functional enablement to improve containment, CSAT and other CX metrics.

Lead end-to-end delivery of AI-powered customer service bot solutions for contact centers. Manage project planning, timelines, budgets, risks, and cross-functional teams (engineering, data science, UX, operations). Define scope and technical requirements, ensure compliance, monitor KPIs and financials, and drive post-deployment optimization and continuous improvement.

Manage end-to-end credit control and collections for a pan‑European portfolio (focus on France). Execute dunning, reduce DSO, investigate payment disputes, deliver aged-debt and collection KPI reporting, liaise with internal teams and customers, and drive process improvements across multi-country operations.