Teams at SaaS Talent

Own the full new-business sales cycle for mid-market and enterprise hospitality and franchise accounts, from prospecting through closing. Generate pipeline through outbound outreach, referrals, and industry events; conduct discovery and tailored demonstrations; develop business cases; negotiate and close SaaS deals; and coordinate with Marketing, the CEO, and Customer Success. The role requires selling $20K+ ACV deals, working hybrid from the Wayne, Pennsylvania area, and attending 6–8 domestic or international conferences annually.

Own full-stack engineering for a private-beta community platform, covering architecture, database design, development, testing, deployment, monitoring, security, and production support. Lead technical delivery, coordinate priorities across departments, review external engineering work, and support integrations. Use AI coding agents responsibly while maintaining code quality and technical judgment. Contribute to scalable backend architecture, LLM integrations, RAG, and AI agents.

Serves as a primary customer contact through phone, email, SMS, HubSpot, webinars, and events. Responsibilities include onboarding clients, proactive outbound outreach, account maintenance, payment and collections follow-up, event support, issue resolution, record management, and process improvement. The role requires empathetic communication, confident handling of sensitive financial conversations, group presentation skills, quarterly travel, and occasional evening or weekend availability.