Teams at Ryan Lawn & Tree, Inc.

Coordinates branch office operations, customer communications, scheduling, payments, records, and follow-ups. Provides accurate service information, resolves customer questions, supports sales through consultative recommendations, and identifies process improvements. The role collaborates with sales, marketing, and operations teams while maintaining a welcoming customer experience and accurate account records.

Coordinates scheduling and dispatch for enhancement services, communicates with customers and field crews, prepares crew information and reports, orders materials, manages vendor deliveries, obtains permits, supports compliance, reviews sales confirmations, and tracks scheduling capacity and lead times. The role also assists with receiving deliveries and organizing materials for daily work.

Sell landscape projects and recurring lawn, pest, pruning, and plant health services. Prospect and qualify clients, assess property needs, prepare proposals, cross-sell services, meet sales goals, maintain CRM records, and build long-term customer relationships through professional follow-up and service support.