RXO, Inc. Benefits Overview

Manage logistics operations, staffing, supervisors, quality procedures, budgets, and operational performance. Partner with account managers, HR, management, and system engineers to implement policy changes, investigate issues, improve processes, and maintain service quality. The role also oversees corrective actions, hiring and termination activities, reporting, compliance, and departmental planning.

Lead customer EDI and API integrations by gathering requirements, creating mapping specifications, coordinating development, testing end-to-end solutions, and implementing enhancements. Collaborate with customers, carriers, business teams, developers, architecture, and third parties to resolve issues and prioritize improvements. Analyze backend transportation systems and processes, support application testing, optimize solutions, maintain procedures, and provide status updates to leadership.

Manage after-hours transportation operations by entering loads, scheduling pickup and delivery appointments, tracking shipments, updating customers, resolving shipment issues, maintaining accurate TMS records, preparing loads for accounting, and supporting sales and carrier operations. The role also involves offer management, load coverage, reporting, prioritizing account workloads, and communicating billing or follow-up concerns.