Ruan Transportation Management Systems Benefits Overview

Coordinate dispatch and track-and-trace activities for brokerage operations: communicate with drivers, monitor shipments using Macro Point/4Kites/Trucker Tools, respond to customer status requests, track compliance metrics, monitor detention, and support brokers and carrier development.

Oversee overnight extended operations center staffing and daily operations, including scheduling, training, performance monitoring, escalation handling, cross-training, and resolving service issues while maintaining communication with operational teams.

Provide day-to-day employment and litigation legal counsel across a nationwide transportation and logistics operation. Manage auto liability, workers' compensation, employment, labor, and commercial litigation; oversee outside counsel; handle EEOC/NLRB and administrative matters; advise HR and business leaders; develop litigation strategy, manage claims and reserves, support labor-management and compliance initiatives, and lead investigations and policy development.