Teams at RRI, Inc.

Welcomes hotel guests, manages reservations and check-in/check-out, handles cashiering and accounting, completes occupancy and revenue reports, coordinates with housekeeping and management, performs night audits, maintains lobby standards, and supports guest concerns, events, cross-training, and new-hire training.

Supervise front desk operations, staff scheduling, guest services, reservations, and hotel inventory. Ensure excellent guest service and public-area standards while supporting billing, accounting, reporting, revenue management, rate updates, occupancy growth, expense control, budgeting, and cost-saving initiatives. Collaborate with sales and remain available for all front desk shifts.

Provides desktop, laptop, phone, printer, software, and end-user support; troubleshoots hardware and software issues; manages accounts, access privileges, patches, software deployments, asset inventories, and ticket tracking. Supports VoIP telecommunications and assists with servers and network administration. Responsibilities also include vendor management, hardware and software purchasing, testing, security compliance, documentation, and end-user training.