Teams at Ross Downing Auto Group

Manages used-car sales staff, sales targets, customer service, training, recruiting, performance standards, inventory stocking, and pricing. The role requires a proven sales management record, strong closing and communication skills, CRM proficiency, customer engagement, organization, resilience under pressure, a valid driver’s license, and a good driving record.

Manage all used-car sales staff, ensuring sales targets and customer service standards are met. Responsibilities include recruiting, training, cross-training, coaching, monitoring CRM activity, setting performance standards, driving sales results, and managing vehicle inventory stocking and pricing. The role requires strong communication, customer engagement, organization, confidence under pressure, and a proven sales management track record.

Lead and standardize Finance & Insurance across five dealership locations: build and coach F&I teams, optimize menus and product penetration, manage lender/vendor relationships, ensure regulatory compliance, partner with sales to improve deal quality, and report performance to operations leadership.