Teams at Roots Community Health Center

Coordinate community outreach by engaging barbershops/salons, manage barber health coach training and volunteer-run blood pressure screenings, oversee referrals and scheduling, track participant data and medical charts, support care navigation to primary care, create marketing/outreach/training materials, and evaluate program performance through surveys and focus groups.

Manage accounts receivable, denial management, and payment posting to maximize reimbursement. Post payments and adjustments, follow up on billed, denied, or underpaid claims, verify eligibility, maintain patient and insurance records, monitor denial trends, support audits and compliance, and train front desk staff and new hires.