Teams at RoomRaccoon

Manage full sales cycle for the DACH market: follow up leads, demo scheduling, prospecting, uncover decision-makers, maintain CRM data, close deals and hand off to implementations, support inbound marketing with local insights.

Provide Dutch-speaking customer support for hoteliers across channels: troubleshoot product issues, escalate when needed, drive retention and satisfaction, meet engagement metrics, create occasional help content, and share best practices to improve team performance.

Provide high-quality, multilingual (Dutch & English) support to hoteliers via multiple channels. Troubleshoot issues, escalate when needed, drive customer retention and satisfaction, create educational content, and share best practices within a global support team.