Teams at Rockford Rescue Mission

Oversee evening crisis program operations: supervise guest intake, meals, safety, and bunk checks; answer phones/door; document incidents; assist volunteers; assess and refer guests for physical, emotional, and spiritual needs; enforce program rules with compassion and provide spiritual support.

Greet visitors, answer and route phones, maintain confidentiality, perform secretarial tasks (mailings, thank-you notes, filing), keep reception area tidy, train volunteers, and support Mission spiritual activities. Provide backup admin support and follow safety/physical requirements.

Lead and manage all HR functions including policies, recruitment, benefits administration, performance evaluations, training, employee relations, payroll compliance, insurance and safety programs, and HR recordkeeping. Serve as primary HR advisor to leadership, handle unemployment claims and legal contacts, and promote the organization's faith-based mission and spiritual responsibilities.