Teams at Rockford Rescue Mission

Greet visitors, answer and route phones, maintain confidentiality, perform secretarial tasks (mailings, thank-you notes, filing), keep reception area tidy, train volunteers, and support Mission spiritual activities. Provide backup admin support and follow safety/physical requirements.

Supervise evening operations for a residential recovery program: oversee residents during activities, meals, transport, medication distribution, conduct drug screening, complete logs and observations, secure wing nightly, assist with events and spiritual programming, and perform other assigned duties.

Prepare, validate, and report program data; improve data collection and reporting systems; train users on reports and dashboards; maintain SOPs and surveys; compile outcomes and provide weekly statistics and support for databases and third-party integrations.