Teams at Rocket Money

Build and maintain Rocket Money’s Autopilot banking and investment systems. Responsibilities include developing React interfaces and Node.js/GraphQL backends, making architecture decisions, collaborating with stakeholders, managing vendor integrations, improving observability and performance, and owning the technology lifecycle from planning through production maintenance.

Handle inbound member chat and email support, prioritize and manage multiple queues, develop and maintain processes, resolve unique member issues, de-escalate and follow up on open cases, and communicate complex financial topics clearly in writing.

Build and operate end-to-end premium purchasing and subscription systems (Stripe, Apple/Google IAP, payments). Own projects from design through rollout and reliability, instrument observability, debug production, define metrics, mentor engineers, and drive technical direction and standards.