Rockbot
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As an Inside Sales Representative at Rockbot, you will drive new business through proactive outreach, conduct market research to identify prospects, and engage with advertisers. You'll be the first point of contact for new advertisers, maintaining communication to ensure a smooth transition to the sales team, and presenting lead generation ideas in team meetings.
As a Customer Support Representative at Rockbot, you will provide exceptional customer service through handling inquiries via calls, emails, and chats. You will triage and resolve issues, maintain customer records, and report trends from customer interactions to enhance service quality. You must be proactive and efficient in managing tasks in a fast-paced environment.
The Senior Technical Project Manager will lead collaboration between cross-functional teams to deliver user experiences across Rockbot products. Responsibilities include organizing Agile ceremonies, ensuring team adherence to processes, and tracking progress while optimizing velocity. The role requires strong communication and technical project management skills.
As a Solutions Architect at Rockbot, you will tailor solutions for clients, craft presentations, design and implement programs, drive client success, and collaborate with sales. You will also provide technical support and stay ahead of market trends to enhance customer experiences and business outcomes.
As a Senior Software Engineer at Rockbot, you will develop and maintain software components, optimize performance, collaborate with cross-functional teams, mentor junior engineers, and make impactful architectural decisions in a highly collaborative environment.