Teams at Rochester Hearing & Speech Center

Supports audiology department operations through patient scheduling, EMR documentation, hearing-aid inventory and order management, billing and invoice processing, supply and lab maintenance, manufacturer coordination, outreach logistics, and patient communications. Provides backup medical reception coverage, including check-in, check-out, follow-up scheduling, phone answering, and payment collection. Maintains confidentiality, accurate records, price lists, equipment readiness, calibrations, and clinical paperwork across multiple locations.