Teams at Roche

Support global Master Data processes for Supplier, Customer, Employee, and Intercompany records. Act as first point of contact for incidents, manage ticketing and SLAs, gather business requirements, coordinate testing (HP ALM), drive continuous improvement and project activities, maintain documentation, and liaise with Finance & Procurement stakeholders.

Lead EMDM Operations manages day-to-day master data operations, ensuring service quality, compliance, and KPI-driven continuous improvement. Leads and develops a global team, aligns strategy with cluster and global product leads, manages stakeholders, oversees recruitment and succession planning, and proactively escalates issues while fostering an inclusive, collaborative culture.

Design, build, and operationalize AI-enabled integrations, workflows, and scalable cloud-native services to support partnering operations. Develop APIs and integrations, enable LLM/agent capabilities, support MLOps/LLMOps, integrate structured and unstructured data, and collaborate with product, data, and engineering teams to deliver reliable, secure AI solutions and user-facing experiences.