Teams at Roca Alliances

Provide tax support for a global technology company: coordinate cross-border tax compliance, prepare federal/state/foreign and sales/use tax returns (via Avalara), calculate monthly tax accruals, reconcile tax-related GL accounts, liaise with external advisors, and support tax inquiries and audits.

Coordinate and communicate sprint planning, releases, and prioritization across Data, Salesforce, and Sales Operations. Build dashboards and reports, translate business needs into requirements, manage cross-functional projects, identify risks, and use AI to improve documentation and delivery visibility.

Lead and develop a team of Account Managers to drive customer retention, revenue growth, and platform adoption. Shape account strategies, act as senior escalation for key customers, collaborate cross-functionally, analyze performance data, and scale operational processes to improve customer outcomes in a SaaS environment.