Teams at Roca Alliances

Own and prioritize the MSP partner portal backlog, define user stories and acceptance criteria, document billing processes, and coordinate requirements across Sales, Partner, Finance, and Billing stakeholders in the US and Europe. The role requires expertise in subscription, usage-based, and partner billing, Agile delivery, Jira backlog management, API requirements, and integrations involving Salesforce Revenue Cloud, NetSuite, and ZoneBilling.

Own and operate integrations for an MSP partner portal connecting Salesforce Revenue Cloud, NetSuite, billing, tax, usage-data, and provisioning systems. Build Boomi processes and APIs, maintain data mappings, optimize SuiteQL and Salesforce API usage, support usage-based billing, monitor production integrations, reconcile failures, and document integration flows and runbooks.

Own the end-to-end architecture of an MSP partner portal built with React, TypeScript, Node.js, microservices, and AWS EKS. Lead API design, identity architecture, hosting design, architecture documentation, vendor knowledge transfer, technical risk assessment, design reviews, and engineer mentorship. The role remains hands-on while guiding production ownership, partner API development, and an identity-provider migration.