Teams at Robert Half

Leads Scrum and Agile delivery for enterprise HR and financial technology teams. Facilitates ceremonies, PI and release planning, dependency management, risk tracking, status reporting, and continuous improvement. Coordinates Product, Engineering, Quality, Business, vendors, and leadership to improve delivery visibility, predictability, and accountability. Supports Jira reporting, release readiness, stakeholder communications, and resolution of impediments across scaled Agile teams.

Provides frontline remote IT support for global employees, troubleshooting laptop, desktop, hardware, software, and connectivity issues. Documents incidents, assigns escalations, supports user migration, provides status updates, and maintains customer relationships while following support procedures. Requires basic PC, Windows, remote connectivity, and Microsoft Office knowledge, along with effective communication, problem-solving, organization, prioritization, and confidentiality skills.

Leads business analysis for Salesforce and enterprise applications by eliciting and documenting requirements, mapping processes, conducting fit-gap assessments, developing reports and dashboards, and recommending solutions. Acts as a liaison among business stakeholders, IT, vendors, and field locations. Supports process optimization, change management, training, compliance, platform configuration, and project planning while mentoring team members.