RJ Young Benefits Overview

Provides cross-functional administrative support, customer billing and accounts receivable assistance, contract administration, and Tier 1 service coordination. Responds to customer inquiries, resolves billing discrepancies, maintains records, triages support requests, coordinates technician scheduling, monitors tickets, supports proposals and agreements, and assists with inventory, procurement, vendor coordination, onboarding, and service reporting.

Entry-level outside sales role responsible for prospecting within an assigned territory, growing existing customer accounts, conducting needs assessments and product demonstrations, managing opportunities through the full sales cycle, closing deals, and meeting monthly quotas. The role requires customer relationship management, consultative selling, forecasting, reporting, vendor training, and knowledge of copier, multifunction printer, managed print, wide-format, high-volume, and software solutions.

Coordinates multiple bid and proposal responses from opportunity review through submission. Responsibilities include analyzing solicitations, creating response plans, managing contributors and deadlines, coordinating pricing and approvals, preparing and editing documents, ensuring compliance and accuracy, submitting bids, maintaining records, managing special pricing requests, and preparing partner reports. The role requires organization, attention to detail, independent judgment, clear communication, and the ability to manage changing priorities in a deadline-driven environment.