Teams at Rivo Holdings

Provides advanced desktop and end-user support, including troubleshooting hardware, software, operating systems, device deployment, onboarding, and user administration. Administers Microsoft Intune and endpoint lifecycle processes, supports access provisioning, and contributes to technology improvement projects. Develops basic automation, documentation, and knowledge resources while recommending improvements to workplace technology and support processes.

Own email deliverability strategy across multiple lending brands, optimizing sender reputation, inbox placement, domains, IPs, authentication, and email infrastructure. Diagnose delivery issues, establish governance and data hygiene standards, develop reporting, and partner with marketing, operations, and software development teams. Help design proprietary marketing automation capabilities, integrations, and scalable workflows while serving as the organization’s email deliverability subject matter expert.

Design, develop, modernize, and deploy scalable software for a proprietary loan management platform. Responsibilities include application architecture, full-stack development, microservices and event-driven systems, production troubleshooting, monitoring, testing, CI/CD, technical strategy, code reviews, and mentoring. The role partners with Product, QA, DevOps, and Engineering teams to improve platform reliability, maintainability, performance, and engineering standards.