Riverside.fm Benefits Overview

Lead live onboarding and training for new and existing customers, create customer-facing training resources, support internal hire training, monitor customer health to reduce churn, and partner with Sales, Product, and Marketing to ensure smooth handoffs and up-to-date resources.

Outbound-focused Business Development Representative responsible for researching and prospecting high-potential leads, conducting cold calls and personalized outreach, qualifying opportunities, maintaining CRM records, and setting meetings for the sales team. Collaborates on outreach strategy and may travel occasionally for conferences and networking.

Outbound-focused Business Development Representative responsible for researching, prospecting, and qualifying leads in Toronto/GTA. Conduct cold calls, emails, and social outreach, craft personalized messaging, maintain CRM records, set meetings for sales, and collaborate on outbound strategies. Occasional travel for conferences; role supports a fast-paced, goal-oriented sales environment.