Teams at Riveron

Leads IT risk advisory consulting engagements, including IT general controls, SOX compliance, ERP and application control reviews, and cybersecurity risk assessments. Evaluates control design and effectiveness, analyzes system data and logs, develops risk-control matrices and testing strategies, manages project plans and budgets, reviews consultant work, and communicates findings and recommendations to clients and executives. Builds client relationships, mentors staff, and stays current on emerging technology risks and regulatory frameworks.

Supports end-to-end implementation of HighRadius Receivables Cloud applications across design, configuration, testing, cutover, go-live, and hypercare. Responsibilities include gathering requirements, mapping O2C processes, configuring functional components, validating solutions, resolving issues, preparing training materials, supporting client onboarding, maintaining documentation, and collaborating with consultants, product teams, technical teams, and QA. The role requires foundational knowledge of accounts receivable, collections, cash application, payment portals, SaaS configuration, and business process analysis.

Leads end-to-end Salesforce managed services delivery, governance, production support, release management, SLA and KPI performance, incident and change processes, stakeholder engagement, and continuous improvement. Oversees global cross-functional delivery teams, executive reporting, service reviews, platform optimization, risk mitigation, resource planning, and alignment between Salesforce strategy and business objectives.