Jobs at River

Manages client questions and feedback, analyzes inquiry trends, develops operational efficiencies, refines business rules and automations, and coordinates with internal teams to improve processes, products, and client experience.

Staff Software Engineer responsible for architecting and developing scalable web applications and APIs using Elixir, React, and PostgreSQL. The role involves solving ambiguous technical and business problems, ensuring system reliability and performance, collaborating cross-functionally, presenting solutions to leadership, writing tested code, participating in code reviews, mentoring engineers, and removing technical roadblocks.

Lead River’s compliance program and team, serving as BSA Officer and owning BSA/AML, OFAC sanctions, regulatory testing, risk assessments, licensing, audits, and regulatory relationships. Drive the OCC national trust charter process, oversee compliance for new products, advise executives and the Board, and build scalable compliance systems for a rapidly growing Bitcoin financial institution.

Supports compliance, fraud, sanctions, complaints, and dispute programs; analyzes client activity to identify risks; improves compliance workflows and tooling; collaborates with Product, Engineering, Client Services, and Finance; conducts client outreach; supports audits, examinations, investigations, and regulatory inquiries; and reports compliance trends to leadership.

Support compliance, fraud, sanctions, complaints, and dispute programs; analyze client activity for risk trends; improve compliance workflows and tooling; collaborate with Product, Engineering, Client Services, and Finance; conduct client outreach; support audits, examinations, investigations, and regulatory inquiries; and report program developments to leadership.

Own River’s YouTube video strategy and production pipeline, from idea generation and research through scripting, packaging, editing, and performance optimization. Develop compelling titles, thumbnails, hooks, and stories about Bitcoin and economics; guide hosts and editors; and build repeatable systems for content production and testing. Success is measured through views, retention, click-through rate, and returning viewers.

Serve as primary client contact to resolve inquiries, analyze client trends, improve operational processes and automations, and liaise between clients and internal teams to scale and improve the product and client experience.