Teams at RiteRug Flooring

Enter and manage multi-family flooring orders, schedule installations, handle customer service calls, process change orders and billing, and enter service work orders to ensure property management install schedules are met.

Manage supplier and manufacturer claims: file claims per vendor requirements, obtain paperwork and samples, coordinate returns, ensure credits are received and applied, and maintain vendor and staff communication and records.

Manage builder and customer accounts through phone and email support. Understand customer requirements, builder processes, and house blueprints; ensure accurate product and service delivery; enter at least eight orders daily; and collaborate effectively with the team while maintaining a positive attitude.