Teams at Ripple Fiber

Leads the engineering function for large-scale fiber network deployment, overseeing network design, infrastructure, budgets, development strategies, project execution, government coordination, and broadband subsidy applications. Builds cross-functional relationships, promotes innovative technologies, and develops organizational strategies and talent. Requires extensive telecommunications and fiber deployment experience, management expertise, strong communication skills, and the ability to drive engineering projects from planning through completion.

Oversee Michigan-area network operations, including technicians, installers, dispatch coordination, inventory, schedules, work orders, vendor coordination, safety and quality inspections, and customer escalations. Manage employee performance, hiring input, coaching, discipline, training, and promotions while optimizing network deployment, maintenance, service delivery, and regulatory compliance.

Oversee daily area operations for fiber network technicians, installers, and field supervisors. Responsibilities include assigning work, coordinating dispatch, inventory and vendor activities, maintaining schedules and records, monitoring safety and quality, coaching employees, managing performance and attendance, supporting hiring decisions, removing operational roadblocks, and resolving customer escalations and complaints.